Burrow House

About

Located at 286 Newbury St in the heart of Boston’s Back Bay, Burrow House offers a dedicated showroom space for those looking to experience furniture firsthand before making a purchase. The store provides a tactile environment where customers can test the comfort, firmness, and fabric textures of various sofas, sectionals, and dining sets. By visiting the showroom, shoppers can move beyond online photos to better understand how specific colors and configurations might fit into their own living spaces. The team at the Newbury Street location is frequently noted for their attentive and collaborative approach to customer service. Staff members are often available to assist with measurements, offer design advice, and help navigate the selection of different models and finishes. While the showroom experience is designed to be helpful and informative, customers should be aware that the overall purchasing process—including delivery timelines and assembly requirements—can vary significantly. For those in the Boston area, a visit to the store serves as a practical way to explore the collection in person and consult with the local team about their home furnishing needs.

Reviews Burrow House

Customer experiences at the Boston showroom are polarized, with high praise for the helpful, non-pushy in-store staff contrasted by significant frustration regarding delivery delays, missing components, and poor post-purchase communication. While many customers appreciate the ability to test furniture in person, others report severe issues with product quality and fulfillment reliability.

Opening hours

Friday

10 AM–6 PM

Monday

10 AM–6 PM

Sunday

11 AM–6 PM

Tuesday

10 AM–6 PM

Saturday

10 AM–6 PM

Thursday

10 AM–6 PM

Wednesday

10 AM–6 PM

Contact

• 286 Newbury St, Boston, MA 02115
• (617) 219-9148
• burrow.com