Norfolk Hardware & Home Center

About

Located at 981 Morton St in Boston, Norfolk Hardware & Home Center serves as a neighborhood destination for home improvement needs. The store is widely recognized for its clean, well-organized layout and an extensive inventory that often exceeds the variety found at larger retail chains. Many local shoppers appreciate the convenience of having such a robust selection of tools, hardware, and specialized supplies right in their community, making it a frequent alternative to big-box stores for both amateur DIYers and experienced professionals. The customer experience at Norfolk Hardware is generally defined by a helpful and knowledgeable staff, with many visitors highlighting the friendly greetings and personalized assistance they receive while navigating the aisles. While the store maintains a strong reputation for service—with team members often going out of their way to assist with tasks like cutting glass, assembling items, or finding specific hardware components—some patrons have noted inconsistencies regarding staff focus and store policies. Despite these occasional lapses in service, the business holds a solid 4.5/5 rating from over 270 reviews, reflecting its status as a valued and reliable resource for Boston residents looking for quality service and a comprehensive range of home maintenance products.

Reviews Norfolk Hardware & Home Center

Norfolk Hardware is widely praised as a clean, well-organized, and well-stocked neighborhood store that offers a superior alternative to big-box retailers. While most customers report exceptional and friendly service, some visitors have experienced inconsistent staff attentiveness at the checkout counters.

Opening hours

Friday

6:30 AM–6 PM

Monday

6:30 AM–6 PM

Sunday

10 AM–4 PM

Tuesday

6:30 AM–6 PM

Saturday

6:30 AM–6 PM

Thursday

6:30 AM–6 PM

Wednesday

6:30 AM–6 PM

Contact

• 981 Morton St, Boston, MA 02126
• (617) 296-2100
• www.norfolkhardware.com