Business listingBoston
Car dealer

Herb Chambers Honda

Car dealer · Boston

4.54,398 reviews

720 Morrissey Blvd, Boston, MA 02122

Herb Chambers Honda

About

Located on Morrissey Boulevard in Dorchester, Herb Chambers Honda serves the Boston community as a destination for those in the market for a new or pre-owned vehicle. The dealership maintains a significant presence in the area, offering a wide inventory of Honda models and a dedicated service department. With a Google rating of 4.5 out of 5 stars based on over 4,000 reviews, the establishment is a frequent point of contact for local drivers seeking sales assistance, financing options, and routine vehicle maintenance. The customer experience at this location is varied, reflecting the complexities of modern automotive retail. Many patrons report positive interactions, highlighting specific sales associates who provide attentive, transparent, and friendly service that makes the purchasing process feel straightforward and welcoming. Conversely, other visitors have expressed frustration regarding communication gaps, administrative challenges during the registration process, and concerns over the consistency of service department timelines. As with any high-volume dealership, the experience often depends on the specific team members involved, with some customers praising the staff's professionalism and others noting difficulties with management and operational transparency.

Reviews Herb Chambers Honda

Customer experiences at this dealership are highly polarized, with many praising specific sales staff for a smooth buying process while others report significant frustration regarding service delays, poor communication, and dishonest sales tactics. Recurring issues include long wait times for maintenance and concerns over transparency during vehicle transactions.

Strengths

  • Helpful and professional sales staff
  • Transparent and easy buying process

Weaknesses

  • Excessive wait times for service
  • Poor communication and organization
  • Bait and switch sales tactics
  • Dishonest or inaccurate vehicle diagnostics

Best for

Customers who prefer working with specific, highly-rated sales associates for a new vehicle purchase.

Opening hours

Friday
8:30 AM–6 PM
Monday
8:30 AM–8 PM
Sunday
Closed
Tuesday
8:30 AM–8 PM
Saturday
8:30 AM–6 PM
Thursday
8:30 AM–8 PM
Wednesday
8:30 AM–8 PM

Contact

Herb Chambers HondaBostonCar dealer