Business listingBoston
Furniture storeBurrow House
Furniture store · Boston
4,3138 {count} reviews
286 Newbury St, Boston, MA 02115
About
Furniture store
What clients say
Customer experiences at the Boston showroom are polarized, with high praise for the helpful, non-pushy in-store staff contrasted by significant frustration regarding delivery delays, missing components, and poor post-purchase communication. While many customers appreciate the ability to test furniture in person, others report severe issues with product quality and fulfillment reliability.
Strengths
- Helpful and non-pushy staff
- Ability to test furniture in-person
- Free shipping
Weaknesses
- Significant delivery delays
- Missing furniture components
- Poor customer service communication
- Difficult assembly process
Best for
Customers who value in-person design consultations and testing furniture before purchasing, provided they are prepared for potential logistics and delivery challenges.
Opening hours
- Friday
- 10 AM–6 PM
- Monday
- 10 AM–6 PM
- Sunday
- 11 AM–6 PM
- Tuesday
- 10 AM–6 PM
- Saturday
- 10 AM–6 PM
- Thursday
- 10 AM–6 PM
- Wednesday
- 10 AM–6 PM
Contact
- 286 Newbury St, Boston, MA 02115
- (617) 219-9148
- burrow.com