Firestone Complete Auto Care

About

Located at 972 Commonwealth Ave in Boston, Firestone Complete Auto Care serves the local community as a destination for automotive maintenance and tire services. The shop provides a range of vehicle care, including tire rotations, alignments, oil changes, and brake inspections. Customers visiting this location often find a waiting area equipped with seating, a television, and refreshments, designed to accommodate those waiting for their vehicles to be serviced. The experience at this Commonwealth Avenue facility can vary, with some patrons highlighting the professionalism and helpfulness of specific staff members who provide clear explanations and efficient service during urgent situations like flat tires or battery issues. Others have noted inconsistencies regarding appointment timing and communication. While the team is capable of handling routine maintenance and quick repairs, customers are encouraged to discuss their specific needs directly with the service advisors to ensure a clear understanding of the expected timeline and the work being performed.

Reviews Firestone Complete Auto Care

Customer experiences at this location are highly polarized, with many praising the staff for helpfulness and quick emergency repairs, while others report significant issues with appointment management and unprofessional service. While some customers receive efficient, transparent care, others face long wait times and dismissive communication.

Opening hours

Friday

7 AM–7 PM

Monday

7 AM–7 PM

Sunday

9 AM–5 PM

Tuesday

7 AM–7 PM

Saturday

7 AM–6 PM

Thursday

7 AM–7 PM

Wednesday

7 AM–7 PM

Contact

• 972 Commonwealth Ave, Boston, MA 02215
• (617) 487-4393
• www.firestonecompleteautocare.com/massachusetts/boston/972-commonwealth-avenue/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps