Business listingBoston
Oil change serviceFirestone Complete Auto Care
Oil change service · Boston
3,7478 {count} reviews
972 Commonwealth Ave, Boston, MA 02215
About
Tire shop
What clients say
Customer experiences at this location are highly polarized, with many praising the staff for helpfulness and quick emergency repairs, while others report significant issues with appointment management and unprofessional service. While some customers receive efficient, transparent care, others face long wait times and dismissive communication.
Strengths
- Helpful and friendly staff
- Efficient emergency tire service
- Clear communication regarding repairs
Weaknesses
- Excessive wait times
- Poor appointment management
- Unprofessional customer service interactions
Best for
Drivers seeking quick, emergency tire or battery assistance who value staff who explain vehicle issues thoroughly.
Opening hours
- Friday
- 7 AM–7 PM
- Monday
- 7 AM–7 PM
- Sunday
- 9 AM–5 PM
- Tuesday
- 7 AM–7 PM
- Saturday
- 7 AM–6 PM
- Thursday
- 7 AM–7 PM
- Wednesday
- 7 AM–7 PM